top of page
How Screen Pops with AMS 360 work
A screen pop, also known as a call pop is an action that takes place in AMS 360 when a user receives an incoming phone call. Loup is a Google Chrome extension that connects your phone system (PBX) to AMS 360 via APIs. When a user receives an inbound call, Loup grabs the phone number (DID) from the phone system (PBX), opens a new tab in Google Chrome and automatically searches AMS 360 for any information tied to that phone number (DID). Loup’s call pops are like caller ID on steroids.
bottom of page