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How Screen Pops with Nutshell work
A screen pop, also known as a call pop is an action that takes place in Nutshell when a user receives an incoming phone call. Loup is a Google Chrome extension that connects your phone system (PBX) to Nutshell via APIs. When a user receives an inbound call, Loup grabs the phone number (DID) from the phone system (PBX), opens a new tab in Google Chrome and automatically searches Nutshell for any information tied to that phone number (DID). Loup’s call pops are like caller ID on steroids.
To play, press and hold the enter key. To stop, release the enter key.
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